Legal notice
LEGAL NOTICE
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Business information and contact
Trading name: Dozecloud.
Customer support email: more.info.support@gmail.com.
Dozecloud offers products through this online store, primarily inflatable pillows intended for comfort and rest during travel and other situations described on their product pages.
Purchasing and shipping availability depend on enabled destinations and the conditions communicated before an order is placed.
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Purpose of the website
This website allows you to browse our products, make purchases and contact customer support.
This Legal Notice complements the Terms of Service, Privacy Policy, Shipping Policy and Returns, Cancellations and Refunds Policy available in the store.
Each purchase is subject to the conditions communicated and accepted when it is made, without prejudice to mandatory consumer rights.
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Website use
The website must be used lawfully and with respect for the rights of others.
Fraud, impersonation, introducing malicious software, unauthorised access to systems or data, and deliberately interfering with the store’s operation are prohibited.
These restrictions do not prevent complaints, legitimate reviews or the exercise of legally recognised rights.
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Product information
We endeavour to provide clear and accurate descriptions, images, prices and other commercial information.
Display differences caused by screens or lighting do not justify supplying products that materially differ from their advertised description.
References to rest and comfort do not promise individual results or claim that products prevent, treat or cure medical conditions.
Identified errors will be corrected in accordance with existing purchase commitments and applicable law. A higher price or a different product will not be imposed without the customer’s agreement.
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Intellectual property
Website content, including text, photographs, videos, designs and graphics, belongs to Dozecloud or its respective rights holders, as applicable.
The presence of content in the store does not imply that Dozecloud owns all rights to the product shown or that its branding is registered.
You may browse the website and retain information and documents relating to your purchases. Reproduction or commercial exploitation of protected content requires permission, except where permitted by law.
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Platform and external links
The store uses Shopify technology. Purchases of our products are made with Dozecloud.
The website may include third-party links or tools. Independent third-party services may be subject to their own terms and policies.
Using external providers does not remove our obligations as the seller or limit the legal responsibilities of any party.
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Availability and liability
We take reasonable steps to keep the website operational and secure, although maintenance or technical incidents may cause interruptions.
Such interruptions do not remove our obligations concerning accepted orders, deliveries, warranties or refunds.
Nothing in this notice excludes or limits liability that cannot legally be excluded, including liability relating to defective products, fraud or personal injury where applicable.
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Privacy and cookies
Our Privacy Policy explains how personal data is processed.
Cookies and similar technologies will be used in accordance with applicable notice and consent requirements. Merely browsing the website or reading this notice does not constitute consent to processing that requires permission.
For privacy enquiries or to exercise your rights, email more.info.support@gmail.com.
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Consumer protection and complaints
We respect mandatory rights under applicable law, including rights concerning pre-contractual information, delivery, product conformity, withdrawal and refunds.
You may send enquiries or complaints to more.info.support@gmail.com. Using this channel does not waive your right to contact authorities, consumer protection bodies or competent courts.
Applicable law and competent courts will be determined under the relevant legal rules. This notice does not impose exclusive foreign jurisdiction or mandatory arbitration.
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Updates and languages
We may update this notice to reflect changes to the website or applicable obligations. Changes will not retrospectively reduce rights relating to earlier purchases.
The English and Spanish versions are intended to have the same meaning. No translation difference will limit mandatory consumer rights.
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Contact
Dozecloud
more.info.support@gmail.com